Package mailing information

 This is important information. We had some difficulty with 1 of Brent's packages and it took a long time to resolve it.
Brent's dad

Subject: Package Information for the Czech, Prague Mission

Hello Parents of Missionaries in the Czech, Prague Mission,
We’ve had some difficulties with a few packages as of recently.  In an attempt to ensure that your missionaries receive your packages, we’re going to ask that you do a few things to help us.
Firstly, remember that when you address your packages, make sure you put the church’s name on the top line.  Here is an example.

Církev Ježíše Krista Svatých posledních dnů  -Church’s name
Starší/Sestra [Missionary’s name]                  -Missionary’s name
Milady Horákové 85/95                                -Street Address
170 00 Praha 7 – Holešovice                        -Postal Code
Česká Republika – Evropa                           -Country



If your missionary’s name is on the top of the address and if a problem arises with the package, the mission office is not allowed to receive the package in behalf of your missionary.

Also, another difficulty, which we have recently faced, is incomplete or incorrect customs declarations.  Be careful to indicate if you are sending items of value on the declarations form.  It will make it more likely to be inspected; however, if an item of value isn’t declared and the package is  x-rayed and inspected anyways.  The package may be retained until your missionary can go to the customs office in Prague.  Missionaries won’t  be able to be brought into Prague just to go to the Custom’s Office to retrieve a package.  It would be too expensive and take too much time. 

We would also ask you to e-mail us information concerning your packages so we can identify if there will be a problem early on.  You can e-mail us at misijnikancelar@gmail.com.  As we handle a lot of e-mails, we ask you to subject these e-mails as follows so we can identify these e-mails quickly. “Package Information – [Shipped date] – [Recipient’s name].”  We ask that you include the tracking number of the package (which is in the form of two letters, nine numbers, and two letters,) when it was shipped, and when you expect it to be delivered here.  This will help us to keep track of incoming packages during the Christmas Season.

We want your missionaries to receive your packages and will do everything we can to see that this happens.  If you can also forward this e-mail to anyone who may be interested in mailing packages to your missionaries as well, we would appreciate it.